Hi,
I'm attempting to install SQL2014 on a SurfacePro3 running Win 8.1. Despite much searching I've not found anything that gets me past this problem.
I've tried:
- Uninstalling a update KB2918614 which was highlighted as a potential issue
- The login is the only account on the machine (not networked)
- Used "Run as Administrator"
- Even tried setting up a new User Account not linked to MS
- Run from the SETUP.EXE in the extracted files (with "Run As Admin")
The Summary log is below:
Overall summary:Final result: Failed: see details below
Exit code (Decimal): -2068053019
Start time: 2014-12-03 10:40:32
End time: 2014-12-03 10:59:53
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for Adv_SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for Conn: Use the following information to resolve the error, and then try the setup process again.
Next step for SDK: Use the following information to resolve the error, and then try the setup process again.
Next step for BC: Use the following information to resolve the error, and then try the setup process again.
Next step for SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again.
Next step for Browser: Use the following information to resolve the error, and then try the setup process again.
Next step for ComponentUpdate: Use the following information to resolve the error, and then try the setup process again.
Machine Properties:
Machine name: JASONSURFACE
Machine processor count: 4
OS version: Windows 8
OS service pack:
OS region: United States
OS language: English (United Kingdom)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured
Package properties:
Description: Microsoft SQL Server 2014
ProductName: SQL Server 2014
Type: RTM
Version: 12
SPLevel: 0
Installation location: C:\Temp\SQL2014\x64\setup\
Installation edition: Express
Product Update Status:
None discovered.
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Automatic
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE:
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: true
ENU: true
ERRORREPORTING: false
FEATURES: SQLENGINE, CONN, BC, SDK, SSMS, ADV_SSMS, SNAC_SDK
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: C:\MSSQL
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: SQLEXPRESS2014
INSTANCENAME: SQLEXPRESS2014
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: C:\MSSQL\BackUp
SQLCOLLATION: Latin1_General_CI_AS
SQLSVCACCOUNT: NT Service\MSSQL$SQLEXPRESS2014
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: JASONSURFACE\Jason, JasonSurface\Administrator, BUILTIN\Administrators, Jason, NT AUTHORITY\Local account, NT AUTHORITY\LOCAL SERVICE, NT AUTHORITY\NETWORK SERVICE, NT AUTHORITY\SERVICE, NT AUTHORITY\SYSTEM
SQLTEMPDBDIR: C:\MSSQL\Temp
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: C:\MSSQL\Data
SQLUSERDBLOGDIR: C:\MSSQL\Logs
SQMREPORTING: false
TCPENABLED: 0
UIMODE: AutoAdvance
UpdateEnabled: true
UpdateSource: MU
USEMICROSOFTUPDATE: false
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\ConfigurationFile.ini
Detailed results:
Feature: Management Tools - Complete
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Client Tools Connectivity
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Client Tools SDK
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Client Tools Backwards Compatibility
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Management Tools - Basic
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: SQL Browser
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: SQL Writer
Status: Passed
Feature: SQL Client Connectivity
Status: Passed
Feature: SQL Client Connectivity SDK
Status: Passed
Feature: Setup Support Files
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141203_104031\SystemConfigurationCheck_Report.htm